Quality
Issues and corrective-action workflows, plus incoming inspection that gates received goods.
Carbon's quality module turns on two things: issues you raise against a defect and drive to closure, and inbound inspection that holds received goods until they're checked. Both leave a trail back to the document that went wrong.
Issues
An issue — a non-conformance, or NCR — records something that went wrong and the work to resolve it. It moves through three states: Registered, In Progress, Closed (closed is terminal and locked). Each carries a priority (Low / Medium / High / Critical), a source (Internal or External), a type, and links to whatever it concerns — a job operation, a purchase or sales order line, a receipt, a supplier.
Issues open from several places: by hand, from the shop floor in MES, from Slack, or automatically when an inbound inspection is rejected.
Workflows and actions
An issue can run a configurable workflow — often an 8D. The workflow attaches required actions and approvals as tasks; each task advances Pending → In Progress → Completed as the team works it. Adding a Material Review Board approval gates closing the issue: it can't close until a disposition is chosen for the affected material — Return to Supplier, Rework, Scrap, or Use As Is.
There's no dedicated supplier scorecard in Carbon — supplier quality is a derived metric, counted from the issues linked to each supplier. The data comes from the issues themselves, not a separate record.
Inbound inspection
When goods arrive for an item that requires inspection, posting the receipt opens an inbound inspection and holds the received units On Hold — they're not available stock yet. Inspection is lot-based, with sample sizes drawn from AQL standards (ANSI / ISO).
Dispositioning the lot decides what happens: Accept passes it and the units become available; Reject fails it, marks the units rejected, and opens an issue automatically; Partial clears some and holds the rest.
Inbound inspection only fires on purchase-order receipts of items flagged to require it. Until a lot is dispositioned, its units sit On Hold — received, but not yet stock you can sell or consume.
Also in quality
The module also covers gauges and calibration (with calibration-due tracking), controlled documents — versioned procedures and work instructions, with one active version at a time — inspection documents (ballooned FAI drawings and their characteristics), and a risk register.