Sales orders

A confirmed customer commitment — what to ship and invoice, tracked line by line.

A sales order is a confirmed commitment to deliver items to a customer. It may begin as a quote, or be entered directly; either way it's the document the rest of fulfillment keys off — shipments, invoices, and any make-to-order jobs all trace back to its lines.

Why it matters

The order line is where fulfillment is scored. Each line tracks how much was sold against how much has shipped and how much has been invoiced, and it stays open until both are complete — which is what lets one order be delivered and billed in batches without losing the remainder.

Line fields

FieldTypeDescription
ItemreferenceWhat's being sold.
Sale quantitynumberOrdered quantity.
Quantity sentnumberShipped so far; quantity to send is the remainder.
Quantity invoicednumberBilled so far; quantity to invoice is the remainder.
Unit pricenumberPrice per unit, net of discounts.
MethodenumHow the line is fulfilled — Make to Order, Pull from Inventory, or Purchase to Order.

Status

The stored status reflects what's outstanding, and the order list shows a computed display status on top of it.

StatusMeaning
DraftBeing built; not yet committed.
Needs ApprovalHeld for sign-off (amount-gated).
To Ship and InvoiceConfirmed; nothing shipped or billed yet.
To ShipFully invoiced, still owes shipment.
To InvoiceFully shipped, still owes invoice.
CompletedEvery line shipped and invoiced.
Closed / CancelledEnded early or abandoned.
NOTE

The order list can read In Progress even while the stored status is To Ship and Invoice — that's the display status reflecting a make-to-order line whose jobs aren't finished yet. The stored status still drives the flow.